Privacy Policy

Personal Information

When you contact us or book our services, we may collect:

• Name and contact information (email, phone, address)
• Event details and photography requirements
• Payment and billing information
• Communication preferences
• Any other information you choose to provide

Photographs and Images

As a photography service, we collect and process:

• Photographs taken during contracted sessions
• Images uploaded to client galleries
• Image metadata and technical information
• Client selections and favorites

Website Usage Information

When you visit our website, we automatically collect:

• IP address and browser information
• Pages visited and time spent on site
• Referring websites and search terms
• Device type and screen resolution

We use your information to:

• Provide photography services and deliver your images
• Communicate about bookings, sessions, and deliveries
• Process payments and manage billing
• Create and maintain secure client galleries
• Improve our services and website functionality
• Send service updates and marketing communications (with consent)
• Comply with legal obligations and protect our rights

Portfolio and Marketing Use

With your consent or as specified in our service agreement, we may use photographs for:

• Portfolio display on our website and social media
• Marketing materials and promotional content
• Professional awards and competition submissions
• Educational purposes and industry publications

You can opt out of portfolio use at any time by contacting us.

We do not sell, rent, or trade your personal information. We may share information only in the following circumstances:

• Service Providers: Trusted vendors who help deliver our services (e.g., cloud storage, printing services, payment processors)
• Legal Requirements: When required by law, court order, or to protect our rights and safety
• Business Transfers: In connection with a merger, sale, or transfer of business assets
• With Consent: When you explicitly authorize us to share specific information

All service providers are contractually bound to protect your information and use it only for specified purposes.

We implement reasonable security measures to protect your information:

• Encrypted data transmission and storage
• Secure client gallery access with password protection
• Regular security assessments and updates
• Limited access to personal information on a need-to-know basis
• Secure backup and disaster recovery procedures

However, no internet transmission or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

We retain your information for different periods based on type and purpose:

• Client Images: Stored securely for at least 1 year after delivery, with extended storage available upon request
• Contact Information: Retained while you remain a client and for reasonable period afterward for business purposes
• Gallery Access Logs: Retained for 90 days for security and troubleshooting purposes
• Website Analytics: Anonymized data retained for up to 2 years for business analysis

You can request deletion of your personal information at any time, subject to legal and contractual obligations.

You have the right to:

• Access and review your personal information
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Opt out of marketing communications
• Restrict or object to certain processing activities
• Request a copy of your data in a portable format
• Withdraw consent for portfolio use of your images

To exercise these rights, please contact us using the information provided below. We will respond to your request within a reasonable timeframe.

Our website uses cookies and similar technologies to:

• Remember your login status for client galleries
• Analyze website traffic and user behavior
• Improve website functionality and user experience
• Provide personalized content and recommendations

You can control cookie settings through your browser preferences. Note that disabling certain cookies may affect website functionality.

Our website and services may integrate with third-party platforms:

• Cloud storage providers for secure image hosting
• Payment processors for secure transaction handling
• Analytics services for website performance monitoring
• Social media platforms for portfolio sharing

These services have their own privacy policies and practices. We encourage you to review their policies when using integrated features.

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13 without parental consent.

When photographing events involving minors, we obtain appropriate consent from parents or guardians before using images for portfolio or marketing purposes.

If you believe we have collected information from a child under 13, please contact us immediately so we can take appropriate action.

TK Media is based in South Africa. If you are accessing our services from other countries, your information may be transferred to and processed in South Africa or other countries where our service providers operate.

We ensure appropriate safeguards are in place for international data transfers in compliance with applicable privacy laws.

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by:

• Posting the updated policy on our website
• Updating the "Last updated" date
• Sending email notifications for material changes (where applicable)

Your continued use of our services after policy updates constitutes acceptance of the revised terms.

If you have questions about this privacy policy or how we handle your information, please contact us:

We will respond to privacy-related inquiries within 30 days of receipt.